AI Operations & Strategy

I build AI systems that do real work. Not decks.

Director of Product, Operations, and AI Strategy. I write the strategy, win the room, then build the systems myself, with the governance that keeps them safe. Fintech, gaming, LATAM. English and Spanish, natively.

01 · Proof

Receipts, not claims

ADOPTED
$155K–340Kprojected annual savings

Company-wide AI strategy

Wrote a fintech's full AI strategy: resourcing framework across 8 functions, a 4-level agent autonomy model, and a financial-grade security policy. The founders adopted it. Then I built it.

IN PRODUCTION
10+ hrs/weekengineering time recaptured

Agent automation, shipped

A 27-node pipeline on the Claude API routing design changes straight into dev tasks, plus a live sprint-health dashboard on Cloudflare Workers. Built solo, run daily, zero engineering cost.

SOURCE OF TRUTH
3 roadmapsstakeholder-editable, real time

Tools people actually use

Interactive product roadmaps with live editing and access controls, adopted as the company's planning source of truth. Plus the governance layer: allowlists, kill switches, audit logs, and a never-agentic policy for anything that touches money.

[ DEMO ] 90-second walkthrough of the systems above, in my own voice. Coming this month.
02 · Why me

The pattern behind it

Before any of this, I competed. Varsity esports captain at UCI on one of the first scholarship programs in the country. Rank 1 North America finishes in WoW Mythic+.

Getting to the top of a competitive ladder is pattern recognition under pressure: you read a system faster than the people optimizing against you, find the edge, and execute before the meta shifts. I then spent years making judgment calls too important to automate, in Trust & Safety at Twitch, protecting 240M+ monthly users. That's why I know which decisions a machine should make, which it should suggest, and which it should never touch.

AI is just the deepest game I've found.

Scale
240M+ users protected at Twitch
Outcome
Co-founded studio, later acquired
Ladder
Rank 1 NA, WoW Mythic+
Bridge
EN/ES native · US & LATAM
03 · Engagements

Two ways to work with me

Full-time

Head of AI Operations / Director, AI Strategy & Enablement

For companies ready to make AI an operating capability, not a pilot. I bring the strategy, the build, the governance, and the change management, as one owner.

Fractional

Your first AI operating layer

For teams that want working systems in 60–90 days: workflow audit, two or three automations in production, a governance baseline, and a team that knows how to run it. Then I hand you the keys.

If it should exist and doesn't, I'll build it.

Remote (US) · Greater Los Angeles · Bogotá regularly